FREQUENTLY ASKED QUESTIONS (FAQ)

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Answer: Our typical lead times vary depending on the product and order volume. Please contact us directly for specific timelines related to your order.

Answer: Yes, we specialize in custom designs to meet the unique needs of our clients. Share your specifications with us, and we will tailor our products to your requirements.

Answer: Absolutely! We encourage you to request samples to ensure our products meet your expectations in terms of quality and design.

Answer: The minimum order quantity varies by product type. Please reach out to our sales team for detailed information on the minimum quantities for each product.

Answer: Quality is our top priority. We conduct rigorous quality control checks at every stage of the production process, from raw materials to final packaging.

Answer: We offer various shipping options to meet your budget and delivery needs, including sea freight, air freight, and express services.

Answer: We adhere to strict ethical standards in all our sourcing and production activities. Our facilities in Bangladesh and Egypt comply with local labor laws and international ethical standards, ensuring fair treatment and safety for all workers.

Answer: We use a variety of high-quality materials tailored to each product’s specific needs, including organic cotton, polyester blends, and other sustainable fabrics, focusing on durability and comfort.

Answer: Yes, we offer extensive customization options to meet specific branding and design requirements. Please contact our sales team to discuss your specific needs.

Answer: Yes, we provide volume discounts for large orders. For more details on bulk pricing, please reach out to our sales department.

Answer: For international orders, we generally require prepayment or letters of credit, but terms can be negotiated based on the customer relationship and order history.

Answer: Once your order is shipped, you will receive a tracking number and instructions on how to track it via our logistics partners’ websites.